RETURN POLICY
REFUND POLICY– It is SMT Sales Group Auctions policy to not issue any cash refunds. A check will be issued within 72 hours of return for any cash transaction.
SHIPPING – Where shipping is provided, SMT Sales Group Auctions will not be held responsible for any damages caused by transport by a third party carrier. SMT Sales Group Auctions does add appropriate insurance to items when shipping. Any damage to items will be the sole responsibility of the recipient to contact the third party carrier in order to place a claim on the insurance. No refunds will be issued via SMT Sales Group Auctions.
24 HOUR GUARANTEE – All items sold under the 24 Hour Guarantee at auction are guaranteed for their ’Functionality Only’ON PREMISE GUARANTEE – All items sold under the On Premise Guarantee at auction are guaranteed for their ’Functionality Only’. This merchandise must be inspected prior to leaving SMT Sales Group Auctions premises. Once the merchandise has left the premises, the guarantee is null and void.
OPERATIONAL –The information that we have on this item is that it was operational immediately prior to auction. However, these items have no warranty, and are sold As-Is. There will be absolutely no refunds or charge backs allowed. All sales are final.
AS-IS – Preview is recommended. This item is being sold in as-is condition. We are unable to guarantee this item’s working ability or this item has a defect of some kind. Some parts or accessories may be missing that effect its functionality. In addition, this item has cosmetic or general condition issues. Repairs may be needed. There will be no refunds, chargebacks, or credit issued for this item after auction.
UNTESTED – We are unable to test this item. This item is being sold without a warranty of any kind. Due to the nature of this item, we are unable to verify this items working ability or we were unable to test this item for functionality. Preview is recommended to inspect item and to verify all parts and accessories are present. There will be no refunds, chargebacks, or credit issued for this item after auction.
REMOVAL OF ITEMS– All items must be picked-up and removed within the specified days listed within the details of each individual auction following the close of the auction. Winning bidders must be prepared to load and transport or make shipping arrangements on all items at their own expense. If items are not removed within specified time frame following the auction, items will automatically be forfeited without refund or credit.
ON-SITE AUCTIONS– On-Site Auctions have limited pick-up days (2) and times due to having limited access. If NOT picked-up in the specified time frames, items will be forfeited without refund or credit. If the winning items require disassembly winning bidder is responsible to bring their own tools, equipment and manpower.
ITEM REPRESENTATION– Descriptions, photos and any other information given by SMT Sales Group Auctions or one of its agents, is solely for informational purposes. SMT Sales Group Auctions is not responsible for inaccurate photos, descriptions or information, verbal or implied. Bidders are encouraged to view items in person and to do their own research prior to bidding. All items in the Auction are sold “As Is”, “Where Is” with no warranty expressed or implied, unless otherwise notated. By placing a bid, you agree to hold SMT Sales Group Auctions and its agents harmless of any wrong doing.
TERMS OF THIS CONTRACT– SMT Sales Group Auctions Reserves the right to change this agreement during or after the auction, as unforeseen circumstances arise and must be dealt with accordingly. SMT Sales Group Auctions also reserves the right to postpone, extend, or cancel any auction, bid, or items in auction at anytime with out prior notice. If a lot is offered subject to a reserve, we may implement such reserve by bidding on behalf of the consignor, whether by opening bidding or continuing bidding in response to other bidders until reaching the reserve. If we have an interest in an offered lot and the proceeds there from other than our commissions, we may bid therefore to protect such interest. CONSIGNORS ARE NOT ALLOWED TO BID ON THEIR OWN ITEMS. By bidding, you agree that SMT Sales Group Auctions gets the final say so in any disputes that may arise.
